Job Description

Striive Care is a values-driven, trauma-informed organisation delivering therapeutic residential care and NDIS services across Canberra and surrounding regions. We support children and young people with complex trauma, complex disabilities, high-risk behaviours, and significant support needs to stabilise, heal, and build independent futures.

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About the Role - Casual shifts available

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We are seeking resilient, experienced, and confident Therapeutic Support Workers to work with children and young people presenting with high-risk and complex behaviours in an OOHC residential setting.

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This is a demanding, hands-on role suited to individuals who can maintain composure, boundaries, and sound judgement in high-pressure environments. You will be required to actively manage escalations, respond to crisis situations, and provide consistent therapeutic care within a structured home environment.

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Key Responsibilities

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- Provide safe, consistent, and therapeutic care in line with trauma-informed practices
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- Actively manage high-risk behaviours, de-escalate incidents, and respond to crisis situations
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- Implement behaviour support plans and follow therapeutic frameworks consistently
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- Maintain transparent professional boundaries at all times
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- Support structured routines, education, appointments, and daily living skills
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- Complete accurate and timely documentation (shift notes, incident reports)
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- Work collaboratively with clinicians, case managers, and leadership
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- Contribute to a stable, structured, and safe home environment
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Skills & Experience

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- Essential - Certificate IV in Child, Youth or Community Services (or equivalent)
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- Minimum 2–3 years' experience working with high-risk, complex clients in OOHC, youth, disability,



or mental health settings
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- Proven experience managing aggressive, dysregulated, or high-risk behaviours
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- Strong understanding of trauma-informed care and behavioural support strategies
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- Demonstrated resilience, emotional regulation, and ability to remain calm under pressure
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- Ability to apply consistent boundaries and make sound decisions in dynamic environments
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- Strong communication and documentation skills
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- Shifts are available across mornings, afternoons, and active nights, seven days a week.
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Mandatory Requirements

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- Valid ACT WWVP registration (or willingness to obtain)
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- National Police Check (within 6 months)
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- International Police Check (if applicable)
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- Current driver's licence and reliable vehicle
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- Driving history (last 10 years)
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What We Offer

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- Meaningful, high-impact work with vulnerable young people
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- A supportive team with strong leadership
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- Ongoing training in trauma-informed practice and behaviour management
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- Career progression opportunitiesAccess to confidential wellbeing and counselling support
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Child Safety Commitment

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Striive Care is a child-safe organisation committed to safeguarding the well-being of all children and young people in our care. All applicants must undergo child-related employment screening, including a valid National Criminal History Check, registration under the Working with Vulnerable People (WWVP) scheme in the ACT (or equivalent), and other required necessary documents.

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The successful appointment will be subject to the satisfactory outcome of all required screening processes, including National and/or International Criminal History Checks, WWVP registration, and the provision of other necessary valid/ updated documentation as applicable.

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📌 Therapeutic Support Worker (Canberra)
🏢 Striive Care
📍 Canberra