Job Description

Working Hours: Monday to Friday, 9:30 am – 2:30 pm

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Key Responsibilities

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- Professionally answer, screen and direct incoming telephone calls
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- Greet customers and visitors in a friendly and professional manner
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- Respond to customer enquiries via phone and email
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- Collect and maintain accurate customer records
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- Schedule appointments and manage calendars for Directors
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- Prepare correspondence, reports and business documents where required
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- Perform data entry and maintain filing systems
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- Process invoices and assist with bookkeeping using MYOB
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- Manage office supplies and general administrative tasks
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- Liaise with customers, suppliers and staff professionally
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- Follow up outstanding invoices and overdue accounts
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- Contact customers by phone and email regarding outstanding payments
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- Maintain confidentiality of all business and customer matters
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- Perform other administrative duties as required
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- Fix invoice issues and work with dispatch to correct packing errors.
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Skills & Experience

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- Previous experience in administration or as a Personal Assistant
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- Experience using MYOB is highly desirable
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- Proficiency in Microsoft Office (Word, Excel, Outlook)
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- Excellent communication and customer service skills
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- Solid organisational skills and attention to detail
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- Ability to work independently and manage multiple tasks
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If you are organised, professional and enjoy working in a supportive office environment, we would love to hear from you.

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📌 Personal Assistant (School Hours) (New South Wales)
🏢 Aqua Premium
📍 New South Wales