Job Description

At Freedom, we're more than a home furnishing brand.

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For over 40 years, we've helped Australians create homes they love. Every piece we design, every product we launch and every experience we create is centred around inspiring beautiful living.

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As we continue to invest in our digital experience, we're looking for a Digital Product Content Specialist to help bring our products to life online.

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If you're passionate about eCommerce, have an eye for detail and enjoy creating exceptional digital customer experiences, we'd love to hear from you.

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About the role

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Reporting into our Digital team, you'll take ownership of the presentation and accuracy of Freedom's online product catalogue.

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Working closely with Buying, Marketing, Customer Experience and Creative, you'll ensure every product is displayed with engaging content, accurate information and high-quality imagery that inspires customers and supports conversion.

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This is a fantastic opportunity for someone who enjoys combining creativity with analytical thinking while playing an important role in the growth of our digital business.

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What you'll be doing

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- Own the end-to-end management of Freedom's online product catalogue.
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- Create engaging, SEO-optimised product copy that reflects the Freedom brand.
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- Ensure product information, imagery, dimensions, specifications and attributes are accurate and complete.
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- Maintain product categories, metadata and website content to optimise search and customer navigation.
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- Review product listing pages and department pages to ensure content remains relevant and current.
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- Partner with Buying, Marketing and Creative teams to support product launches and campaigns.
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- Monitor website performance and identify opportunities to improve customer experience and conversion.
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- Support website enhancements, user acceptance testing and ongoing digital improvements.
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- Assist with customer product queries and continuously improve website content based on customer feedback.
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About you

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You'll be someone who enjoys solving problems, thrives in a fast-paced workplace and genuinely cares about creating an outstanding online customer experience.

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You'll also bring:

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- Experience in Digital Content, eCommerce or Product Content Management.
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- Strong copywriting skills with an understanding of SEO best practices.
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- Exceptional attention to detail and accuracy.
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- Strong organisational skills with the ability to manage multiple priorities.
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- Excellent written and verbal communication skills.
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- A collaborative approach and the confidence to work across multiple business functions.
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- A proactive mindset with a passion for continuous improvement.
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- Experience working with CMS, PIM or eCommerce platforms (highly regarded).
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Why Freedom?

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At Freedom, we believe our people are what make us different.

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You'll join a collaborative team where your ideas are valued, you'll have the opportunity to make a genuine impact and you'll continue to grow your career within one of Australia's leading home and lifestyle brands.

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- Hybrid working flexibility.
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- Generous team member discounts across Freedom products.
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- Career development and progression opportunities.
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- A supportive and collaborative team culture.
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- Access to health and wellbeing initiatives.
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- The opportunity to contribute to the evolution of one of Australia's most recognised retail brands.
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Ready to create something beautiful?

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If you're passionate about digital content, customer experience and creating engaging online shopping experiences, we'd love to hear from you.

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📌 Digital Content Specialist (New South Wales)
🏢 Freedom Furniture Australia Pty
📍 New South Wales