Job Description

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

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The Service Coordinator is a front-line position acting as a representative of My Guardian providing the services offered by the company.

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The role will be full-time, on-site at our Sydney Olympic Park Head Office.

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About My Guardian

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My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

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The Service Coordinator is a front-line position acting as a representative of My Guardian providing the services offered by the company.

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The role will be full-time, on-site at our Sydney Olympic Park Head Office.

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Your key responsibilities will include but are not limited to:

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- Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.
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- Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
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- Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.
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- Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.
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- Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
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- Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.
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- Contribute to smooth office operations, including stakeholder communication, record management, and general administration.
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The successful candidate must have:

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- Ability to work independently
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- Excellent communication and listening skills
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- Compassionate, patient, and caring nature
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- High level of organisational skills
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- Competent using Google Docs and able to learn business systems quickly
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- Sound computer skills in Office and Excel (or similar)
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- Able to work in a fast-paced environment.
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Why join us?

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- Competitive salary package
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- Career growth opportunities
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- Onsite gym
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- Supportive and positive office culture
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- Weekly Friday afternoon drinks and nibbles at Head Office
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- Healthy snacks and refreshments
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If you are a motivated and organised Service Coordinator who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you. If you enjoy working in a energetic setting while being part of a supportive team, this could be the perfect role for you.

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Please note that only shortlisted candidates will be contacted.

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📌 Service Coordinator | Aged Care & NDIS (New South Wales)
🏢 My Guardian
📍 New South Wales