Job Description

Customer Service and Sales - Snap-on Tools

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Full-Time | Permanent | Monday to Friday

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Penrith, Richmond & Blue Mountains

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Want to see what a day in the life looks like?

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Turn Your Passion for Cars, Tools and Sales Into a Career

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Do you love cars, tools and the automotive industry?

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Do you get excited by premium tools, workshop culture and working with some of the best technicians in the industry?

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Have you always wanted to work with one of the most respected and recognised brands in the automotive world?

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We're looking for a motivated and enthusiastic Store Assistant to join our growing Snap-on Tools business servicing Penrith, Richmond and the Blue Mountains.

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This isn't your typical retail or sales role.

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You'll work side-by-side with the multi-franchise owner, learning every aspect of the business while building relationships with mechanics, technicians and workshop owners. Every day is different as you travel on a fully equipped mobile showroom, demonstrating industry-leading tools and helping customers find the right solutions for their needs.

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For the right person, this role can be the first step towards managing your own truck, building your own customer base and even becoming a Snap-on Franchisee.

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If you're ambitious, enjoy talking with people and have a genuine passion for the automotive industry, we want to hear from you.

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Perfect for a qualified technician looking to get off the tools while staying connected to the automotive industry.

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What's In It For You?

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- Competitive salary plus performance bonuses and incentives
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- Full training and ongoing support from a world-leading brand
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- Work directly alongside the franchise owner
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- Clear career progression opportunities
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- Genuine pathway to running your own truck
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- Potential future franchise ownership opportunities
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- Independence and variety every day
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- Work with premium products trusted by professionals worldwide
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- 9-Day Fortnight (Paid RDO every 2 weeks)
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- Be part of a growing and successful business
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Your Key Responsibilities

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- Deliver exceptional customer service to an established customer base
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- Demonstrate and sell hand tools, power tools, tool storage solutions and diagnostic equipment
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- Build strong relationships with customers and become a trusted advisor
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- Process customer transactions using the onboard POS system
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- Assist with stock ordering, merchandising and inventory management
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- Maintain high standards of cleanliness, organisation and visual merchandising within the mobile store and warehouse
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- Complete general administrative tasks
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- Load, unload and handle products up to 20kg
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- Enter and exit the truck multiple times throughout the day
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- Drive a manual MR pantech truck on a designated route
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What We're Looking For





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Must-Haves

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- A genuine passion for the Snap-on brand
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- A strong interest in cars, tools and the automotive industry
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- Previous sales experience (minimum 1 year)
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- Strong communication and relationship-building skills
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- A positive attitude and willingness to learn
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- A desire to build a long-term career, not just find another job
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- Self-motivated and capable of working independently
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- Excellent time management and reliability
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- Confidence using computers and basic business systems
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- MR Licence (must obtain before commencement)
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Highly Regarded

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- Automotive industry experience
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- Mechanical knowledge gained through work, study or personal hobbies
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- Retail or customer service experience
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- Experience building customer relationships and achieving sales targets
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Why Snap-on?

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For more than 100 years, Snap-on has been the benchmark for professional-grade tools and equipment. Our customers rely on us every day to keep their businesses moving, and we're proud to represent a brand that stands for quality, innovation and service.

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This is a unique chance to build a rewarding career with a globally recognised brand while learning directly from a successful multi-franchise owner.

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Ready to Take the Next Step?

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If you're looking for more than just a job and want to build a genuine career in sales, business and the automotive industry, we'd love to hear from you.

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Only shortlisted applicants will be contacted.

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📌 Customer Service and Sales - Snap-on Tools (New South Wales)
🏢 JB TOOLS
📍 New South Wales