Factotum Telephone Answering Service is seeking a Customer Service Advisor (Clinic Diaries) based in Newmarket, UK, on a permanent basis. The role handles inbound/outbound calls, documents patient data, and schedules appointments with accuracy, delivering exceptional customer service.
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Working hours are 37.5 per week, Monday to Friday, with potential for job share. The company offers a salary of £24,900 per annum (pro rata for job share) plus an attendance bonus and probationary-period-based