Newly created opportunity has arisen for an accomplished GM Merchandise to join a highly successful and evolving retail business.
This is a senior leadership role with broad responsibility for shaping the commercial, customer and product strategy of the business. Working closely with the executive leadership team, you will lead the Merchandise function and oversee the development and execution of strategies across Buying, Merchandise Planning, Trading and Marketing.

We are looking for an inspiring and commercially astute leader who can connect customer, product, brand and commercial performance....... someone who can set the strategic direction while remaining close enough to the detail to know what is happening in the business every day.
You will have significant influence over the overall commercial performance of the business, leading a high-performing team and ensuring the Merchandise and Marketing functions are aligned behind a explicit growth strategy.

Your responsibilities will include:

- Set and lead the overall Merchandise and commercial strategy, aligned to the broader business vision and growth objectives
- Own sales, gross profit, margin and trading performance across the product portfolio
- Lead and develop the Buying, Merchandise Planning and Trading functions, creating a high-performance culture focused on accountability and results
- Oversee the Marketing function, ensuring customer, brand, promotional and commercial strategies are fully integrated
- Develop customer-led category and product strategies that drive growth, relevance and differentiation
- Lead the annual merchandise strategy, range architecture, promotional calendar and commercial planning process
- Drive an integrated approach across product,



pricing, promotion, inventory and marketing
- Identify opportunities to grow market share, customer engagement, transaction value and profitability
- Lead weekly and monthly commercial and trading reviews, ensuring performance is understood and corrective action is taken quickly
- Partner closely with Retail and Digital leadership to ensure commercial strategies are effectively executed across all channels
- Oversee inventory investment and working capital, ensuring the right product is available in the right place at the right time
- Drive improvements in margin, stock turn, markdowns and overall inventory productivity
- Lead strategic supplier relationships and identify opportunities for cost improvement, product innovation and exclusive product development
- Ensure customer and market insights are translated into compelling product, marketing and trading strategies
- Build strong cross-functional relationships across Retail, Digital, Operations, Finance, Marketing, Sourcing and Product
- Lead, coach and develop senior leaders, building capability and succession across the function

You will ideally bring:

- Significant senior leadership experience within retail, consumer goods or a highly product-led environment
- A strong background across Merchandise, Buying, Planning and Trading




- Experience leading or overseeing Marketing, with an understanding of how brand, customer and commercial strategy connect
- A proven track record of delivering profitable sales growth and improving commercial performance
- Strong commercial and financial acumen, with an ability to understand the numbers and translate them into action
- Exceptional strategic thinking combined with a strong trading mindset
- A customer-first approach and genuine passion for product and retail
- Demonstrated success leading, developing and inspiring large or multi-disciplinary teams
- Strong stakeholder management skills and the ability to influence at executive level
- A high level of accountability, energy and pace, with the confidence to make decisions and challenge performance
- The ability to balance long-term strategic thinking with the realities of trading a fast-moving retail business

This is a rare opportunity to take on a broad commercial leadership position with genuine influence over the direction and growth of the business.
You will have the opportunity to shape the future Merchandise and Marketing strategy, develop a high-performing leadership team and make a meaningful impact across product, customer, brand and commercial performance.
If you are an experienced retail leader looking for a role with genuine breadth, influence and ownership, we would love to hear from you.
Apply now for a confidential discussion.
Additional information

- Lead Merchandise, Buying, Planning, Trading and Marketing functions
- Shape customer, product and commercial strategy across the business
- Drive profitable growth while building high-performing leadership teams

📌 GM of Merchandise (Melbourne)
🏢 Jivaro
📍 Melbourne