About the role

The Aboriginal Family Violence Case Manager supports the team to deliver high-quality, culturally safe and effective responses through an integrated Aboriginal family violence model. The role provides screening, assessment, triage and short-term support to residents, coordinates wraparound services, and requires a strong understanding of Aboriginal family violence, its complexities and its impacts on victim-survivors of all ages and perpetrators. Working within a multidisciplinary team, you will navigate and advocate across relevant service systems, support Rumbalara Aboriginal Co-operative to deliver culturally safe and inclusive services, provide secondary consultations to internal and external stakeholders where appropriate, and strengthen cultural safety and competence. Service delivery is funded and subject to specified performance targets.

Key responsibilities

- Provide screening, assessment, triage and short-term support to residents

- Coordinate wraparound services

- Navigate and advocate across relevant service systems

- Support Rumbalara Aboriginal Co-operative to deliver culturally safe and inclusive services

- Provide secondary consultations to internal and external stakeholders where appropriate

- Strengthen cultural safety and competence within the team

About you

- Hold a Bachelor of Social Work or an equivalent qualification, or hold a related qualification recognised under the mandatory requirements, or have at least five years of relevant professional experience, or meet the equivalency principles through significant cultural knowledge and experience, lived experience and/or barriers to educational pathways

- Strong knowledge of Aboriginal culture and self-determination, including the local service-delivery environment, families,



community and Rumbalara Aboriginal Co-operative

- Sound knowledge of Aboriginal family violence and demonstrated ability to deliver culturally safe and responsive practice within an integrated service model

- An understanding of the law and legal system in family violence responses

- Knowledge and experience in working with Aboriginal women, children, families, victim-survivors and perpetrators of family violence

- Experience working in multidisciplinary and multi-agency settings

- The ability to work collaboratively to drive cultural change, deliver innovative practices that strengthen quality standards for Aboriginal people, and build an effective, culturally safe and responsive practice culture

- Strong self-management skills, including the ability to welcome feedback, use new knowledge to understand your behaviour and its impact on others, and manage strong emotional reactions effectively

Benefits

- Salary packaging of $15,900 is available for Part- or Full-time employees

- Competitive pay and conditions under the SCHADS Award, Crisis Accommodation Level 4 Pay Point 1 -3, based on experience and qualifications

- Opportunities for additional incentives, which may include Christmas bonus days, recognition of NAIDOC Day, annual CPI-based Award wage increases where applicable, and relocation assistance where applicable

- Professional development opportunities and support to help you grow in your career

- Access to a free and confidential Employee Assistance Program

- A laptop and mobile phone to support your work, where required

- Access to fleet vehicles for work-related travel, where required

About us

Rumbalara Aboriginal Co-operative – Justice & Community Services values employees and is committed to supporting their wellbeing, qualified growth, and work-life balance.

📌 Specialist Aboriginal Family Violence Case Manager (Shepparton)
🏢 Rumbalara Aboriginal Co-operative
📍 Shepparton