Lead the team. Stay close to customers. Grow sales.

Empowered Recruitment is partnering with an established, privately owned Queensland business supplying timber, hardware and building products across North Queensland.

Based in Townsville, this is a genuine player-coach opportunity. You will lead and develop the sales team while remaining actively involved with customers, key accounts and new opportunities.

Strong sales results in this business are built through trusted relationships, knowledgeable service and teamwork. The business is therefore looking for an approachable, commercially capable leader who enjoys coaching people but is equally comfortable meeting customers, discussing projects and helping convert opportunities.

This is not a purely office-based management position. You will be visible with the team and active in the market.

The opportunity

As Sales Manager, you will combine hands-on sales activity with the leadership and development of the sales team.

You will personally build relationships with important customers, support significant quotes and projects, and identify opportunities to grow existing and new accounts. At the same time, you will coach the team, establish clear priorities and help create a cooperative and accountable sales environment.

Working closely with operational leaders, you will ensure customer follow-up, quoting, product availability and service all support strong, sustainable sales performance.

The opportunity may suit an established Sales Manager or an experienced senior salesperson or sales supervisor ready to step into broader leadership responsibility.





What you’ll do

- Lead, coach and work alongside a customer-focused sales team
- Remain personally active with customers, projects and sales opportunities
- Develop trusted relationships with builders, trades and key accounts
- Manage selected customer relationships and support major opportunities
- Coach team members on account development, quoting and customer follow-up
- Create clear sales priorities while fostering a positive team environment
- Identify and pursue worthwhile new project and account opportunities
- Work closely with operations to provide reliable customer service
- Monitor sales, margins, forecasts and customer activity
- Balance immediate commercial performance with long-term relationships

What we’re looking for

We are looking for a relationship-led sales professional who wants to lead from within the team.

You will be someone who can move comfortably between coaching a team member, meeting an established customer, discussing a building project and reviewing sales performance.

You will bring:

- Sales leadership, supervisory or senior sales experience
- A willingness to remain personally involved in customers and sales activity
- Strong relationship-building and account-management skills




- A collaborative leadership style and genuine interest in developing people
- Commercial awareness, including an understanding of sales and margins
- Confidence working with builders, trades, businesses or project-based customers
- The ability to create clear expectations while maintaining a supportive culture
- A practical, responsive and customer-focused approach

Experience with timber, building projects, hardware or construction supplies would be highly regarded, but it is not essential.

Relevant experience could also come from trade retail, building products, plumbing, electrical, manufacturing, rural supplies or industrial distribution.

Detailed product knowledge can be developed. The ability to earn trust, contribute personally and help a team succeed is more important.

What’s on offer

- Base salary up to $120,000 plus super
- Company vehicle
- An established customer base and strong North Queensland market presence
- A genuine player-coach role with customer and team involvement
- Influence over team development and future sales performance
- Career opportunities within a broader Queensland business group

How to apply

Apply through SEEK with an updated resume. A cover letter is not required.

If you enjoy developing people, building customer relationships and remaining personally involved in sales, we would be pleased to hear from you.

For a confidential discussion, contact Peter Mulligan at Empowered Recruitment.

Applications will be reviewed as they are received.

📌 Sales Manager | Trade & Building Supplies (Townsville)
🏢 Empowered Recruitment
📍 Townsville