Part time Receptionist | Friendly, Professional & Patient-Focused
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We are looking for a warm, reliable and professional Receptionist to join our small physiotherapy clinic.
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This is a outstanding opportunity for someone who enjoys working with people, is organised and takes pride in creating a welcoming experience for patients. You will be an important part of our team and the first point of contact for many of our patients.
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About the role
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Your day-to-day responsibilities will include:
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Welcoming patients and providing friendly, professional customer service
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Answering phone calls and responding to emails and enquiries
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Booking, changing and confirming appointments
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Managing patient payments and health fund claims
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Processing referrals and maintaining accurate patient information
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Supporting the physiotherapists with day-to-day administration
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Keeping reception and the clinic organised and presentable
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Following clinic procedures and maintaining patient confidentiality
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Assisting with general administrative tasks as required
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About you
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We are looking for someone who is:
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Friendly, approachable and confident speaking with people
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Skilled and respectful at all times
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Reliable, punctual and well organised
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Comfortable using computers and learning current softwareAble to multitask while remaining calm and attentive
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A good communicator with a positive attitude
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Able to work independently but also enjoys being part of a small team
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Respectful of patient privacy and understands the importance of confidentiality
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Someone who takes initiative and is willing to learn
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Previous medical or physiotherapy reception experience is an advantage, but not essential. We are happy to train the right person who has the right attitude and willingness to learn.
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Why join us?
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We are a small, friendly physiotherapy practice where people matter. You will work closely with our physiotherapists and reception team in a supportive environment where your contribution is valued.
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If you are someone who enjoys helping people, likes being organised and would love to be part of a friendly healthcare team, we would love to hear from you.
J-18808-Ljbffr
📌 Reception/administration Officer City Of Gold Coast
🏢 Physio-Xise Physiotherapy
📍 City of Gold Coast
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