Avance Consulting in Australia seeks an experienced L1/L2 Application Support Lead to drive production support for core business applications. You will oversee incidents, requests, and problem resolution, ensuring SLAs are met and system health stays optimal.
You will coordinate with development teams, perform root cause analysis, mentor the support staff, and communicate effectively with business and technology stakeholders to drive continuous service improvements.
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📌 Leadapp Support Production Stability & Rcas New South Wales (Australia)
🏢 Avance Consulting
📍 Australia
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