Description

Medical Receptionist – Bookings Team

The Wesley Hospital, Brisbane | Full Time

We’re seeking a confident and detail‑focused Medical Receptionist to join our bookings team at The Wesley Hospital. This role plays a key part in coordinating patient bookings and supporting clinical teams within a busy hospital setting.

You’ll be responsible for managing patient bookings, coordinating schedules, and acting as a key point of contact between patients and clinical teams.

About the role:
Manage a high volume of patient bookings over the phone
Be the primary contact for incoming booking enquiries
Provide transparent information to patients regarding appointments and preparation
Liaise closely with Radiologists, Nursing staff, and clinical teams
Ensure booking details and patient information are accurate
Support administrative workflows within a structured bookings environment

Working pattern:




Monday to Friday between 6:30am-9pm
10‑hour shifts, with one rostered day off per week
Optional weekend work available once fully trained

About you:
Previous experience in a phone‑based bookings, contact centre, or medical administration role
Confident and professional phone manner
Strong attention to detail and ability to manage competing priorities
Comfortable working in a fast‑paced, process‑driven workplace

Why join us:
Work within a respected hospital setting
Structured onboarding and training
Predictable weekday roster with flexibility
A focused role where bookings and coordination are your core responsibility

Apply now to join the Bookings Team at The Wesley Hospital.

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