Flybuys is hiring a Senior Customer Strategy Manager in Melbourne. You will lead program strategy, member experience design and journey evolution across owned, partner and coalition touchpoints.
The role requires translating insights into transparent frameworks and actionable recommendations for cross‑functional teams. You’ll own research relationships, surface trends, and establish repeatable processes to drive customer outcomes and business value.
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📌 Senior Customer Strategy & Experience Lead Melbourne (Australia)
🏢 Flybuys
📍 Australia
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