Senior It Service Desk Lead It/ot & On Call Support Newcastle City Council

Senior It Service Desk Lead It/ot & On Call Support Newcastle City Council

23 Aug
|
Port Authority of New South Wales
|
Newcastle City Council

23 Aug

Port Authority of New South Wales

Newcastle City Council

Port Authority of Current South Wales in Newcastle is hiring a Senior IT Service Desk Analyst. The role focuses on level 1 and 2 IT/OT support, serving as a key escalation point to improve service reliability and user experience for port operations.

Based in Newcastle, the position reports to the Service Delivery Manager in Sydney. Responsibilities include incident management, updates to ITSM tickets, and provisioning for current starters and leavers across IT and OT environments.
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📌 Senior It Service Desk Lead It/ot & On Call Support Newcastle City Council
🏢 Port Authority of New South Wales
📍 Newcastle City Council

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