We are looking for a detail-oriented person to support our pre and post sales activities. Responsibilities include collating and processing customer data with the support of AI agents built for this purpose.It is a hands-on role which combines data administration, processing, analysis, reporting and general support for our Business Development Managers. Training will be provided (in Brisbane & Perth) on our internal systems and processes; however, applicants must be confident working with data, Excel spreadsheets and different software platforms.
About the role
This position combines data administration, reporting and business development support. Your responsibilities will include:
Entering, updating and validating consignment and customer data
Customer onboarding and training
Preparing data for recent-business analysis
Using Excel, business software and AI-assisted tools to process and analyse information
Reviewing system-generated outputs to identify errors, inconsistencies and unusual results
Maintaining accurate customer and chance records in our CRM
Creating and maintaining dashboards and reports
Providing reporting,
administrative and analytical support to our Business Development Managers
Assisting with continuous improvements to data quality, reporting and internal processes
About you
To succeed in this position, you will have:
Advanced Microsoft Excel skills
Excellent attention to detail and a methodical approach
Confidence working with data
The ability to identify errors and question results that do not look correct
An understanding that AI-generated information must always be reviewed and validated
Strong organisational and time-management skills
The ability to learn new systems and processes quickly
Clear written and verbal communication skills
A helpful, proactive and team-focused attitude
What we offer
A stable, full-time position
Training on our software, AI tools and internal processes (Qld & WA)
Exposure to data analysis, business development and commercial quoting
A supportive and welcoming team culture
An Eagle Farm location with in office parking
If you enjoy working with Excel, technology and data and you take pride in producing accurate work, we would love to hear from you.
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📌 Business Support Officer Full Time Brisbane City
🏢 Transfreight Solutions Australia
📍 Brisbane
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