Facility Management/Engineering, Workplace Experience

The Opportunity

We are seeking a reliable and customer‑focused Workplace Facilities Assistant to support day‑to‑day office operations across a skilled corporate setting. This role is part of a high‑performing Workplace team and is responsible for ensuring the office remains safe, presentable, and well‑supported for employees, visitors, and stakeholders.

Role Responsibilities
Office operations — Resolve daily workplace issues and elevate where appropriate.
Workplace presentation — Maintain cleanliness across office, kitchen, and shared spaces.
Supplies management — Order, restock, and monitor consumables and office supplies.
Meeting & event support — Set up rooms, move furniture, organise catering, and maintain room tidiness.
Reception coverage — Provide front‑of‑house support including calls, visitor management, and courier handling.
Vendor coordination — Liaise with building management and external service providers.
Safety & emergency roles — Act as First Aid Officer and Evacuation Warden.
AV support — Assist with basic meeting room technology and troubleshooting.
Perform additional duties as directed by the Workplace Facilities Manager.

About You




Experience in a corporate or professional environment
Strong organisational skills and a proactive work ethic
Professional presentation and communication skills
Customer‑service mindset with the ability to build robust relationships
Proficiency in Microsoft Office
General knowledge of IT systems and workplace technologies
Ability to prioritise tasks and manage time effectively
Physically capable of performing manual tasks (e.g., furniture movement)

Leadership & Culture Alignment

We seek individuals who demonstrate:
Curiosity — A willingness to learn, innovate, and explore better ways of working
Accountability — Ownership of outcomes and commitment to service excellence
Collaboration — Engagement with diverse perspectives and contribution to a positive team culture
Human‑centric thinking — Empathy, adaptability, and a focus on people‑first service delivery

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working workplace.
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📌 Facilities Assistant Brisbane City
🏢 ISS Global
📍 Brisbane