Horizon Airways operates a flight training school in Mackay and Cloncurry plus a fixed wing charter business servicing communities in the far north / western Queensland and Torres Strait. We currently have a variety of single and multi-engine aircraft based in Mackay, Cloncurry, Cairns, Innisfail and Horn Island.

Due to our charter business expanding, we are seeking an Operations Co-ordinator who will be responsible for quoting and scheduling the company’s charter bookings as well as liaising with corporate and private customers.

This is a full time salary position based at our hangar office in Innisfail Queensland with a salary of $70,000 including super. Full training will be provided to the successful applicant.

As Operations Co-ordinator, you will be responsible for:
Providing charter quotes to corporate and private customers in a timely manner by email or phone using our internal quoting software.




Scheduling the successful quotes into our bookings software as well as liaising with Chief Pilot and staff pilots.
Sales invoicing and recording of payments through MYOB as well as following up payments with customers.
Responding to inquiries from customers by email or phone.
Handling and rescheduling charter bookings due to customer changes, aircraft maintenance, schedule / weather delays or cancellations, which includes liaising with customers and staff pilots to reach a compromise.
Providing relevant information about charter bookings as requested by the management team.

Applicants will need to have :
Sound computer skills.
Sound planning and organisational skills with an eye for detail.
Sound written and verbal communication skills.
Sound problem-solving skills.
Ability to deal with a variety of different customers.
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📌 Operations Co Ordinator Innisfail
🏢 Horizon Airways
📍 Innisfail