23 Aug
|
Virtusa
|
Sydney
? Manage major incidents, technical escalations, RCA and problem management.
? Provide technical leadership for Pega Platform, application integrations, deployments and upgrades.
? Drive automation, operational excellence and reduction in recurring incidents/MTTR.
? Partner with architecture, DevOps, cloud, infrastructure and business teams.
? Mentor engineers and build a high-performing technical support organization.
📌 Engineering Manager Pega Platform Support Sydney
🏢 Virtusa
📍 Sydney