Number of Positions Available:
1ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Administration Assistant – Mount Isa Recovery Services
?Location:Mount Isa, QLD
Employment Type:Full-Time
Classification:SCHADS Level 3
Why this role matters
The Salvation Army (Salvos) is one of Australia's largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs.
Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.
Make a Difference Through Your Work
Are you organised, reliable and people-focused, with a passion for providing high-quality administrative support?
The Salvation Army is seeking anAdministration Assistantto join our Recovery Services team in Mount Isa.
In this role, you'll provide essential administrative, financial and client support to help ensure our services operate efficiently and effectively.
You'll be part of a supportive team where your attention to detail, professionalism and commitment to helping others will make a genuine difference to participants, staff and the wider community.
About the Role
As the Administration Assistant, you'll be a key point of contact for participants, staff and stakeholders, providing professional and responsive administrative support across the service.
Key Responsibilities
Provide efficientadministrative and clerical supportacross Recovery Services.
Respond toreferrals and client enquiries, ensuring information is received, recorded and managed appropriately.
Maintain accurateSAMIS records, data entry and client documentation.
Provide professional and compassionate support to clients viaphone, face-to-face and online enquiries.




Coordinatetransport and other support requirementsfor participants.
Support the Service Manager withfinancial and administrative processes.
Processinvoices, accounts, bank reconciliations and journal entriesaccurately and within required timeframes.
Manageclient fees and Centrepay administration.
Coordinatepurchasing, stationery and general office requirements.
Maintain effective filing, correspondence and record-keeping systems.
Provideroster and administrative supportas required.
Assist with generalsite and office administrationto support the smooth operation of the service.
Contribute tocontinuous improvement initiativesand high-quality service delivery.
Maintain confidentiality and comply with relevant policies, procedures and legislative requirements.
About You
You'll be an organised and proactive administrator who enjoys working with people and supporting a busy service environment.
You'll bring:
Previous experience in ( 2+ years)administration, reception or office support, preferably within a community or human services environment.
Strong organisational and time-management skills.
Excellent attention to detail and accuracy.
Confidence working with financial administration, invoices and reconciliation processes.
Strong communication and interpersonal skills.
The ability to manage competing priorities and work effectively as part of a team.
Experience with client management systems such asSAMISis highly regarded.
A skilled, respectful and compassionate approach when working with participants and stakeholders.
A commitment to the values and mission ofThe Salvation Army
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Remote Area Housing Benefit to employees who live and work in the area up to $31,800 tax free)




Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Flexible working arrangements.
Access to EAP and health & wellness initiatives incl Fitness Passport
Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
About us
The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing positive that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How to apply
If you are ready to inspire and empower young people to reach their full potential, please submit your resume and a cover letter outlining your qualifications and interest in the position.
We look forward to hearing from you!
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration

📌 Administration Officer (Mount Isa)
🏢 The Salvation Army
📍 Mount Isa