Mercury IT, (mercuryit.com.au), currently has an opening for an experienced Senior IT Technician for a full-time role.
This role is embedded onsite with our customer in Beerwah QLD on a roster basis that includes weekends.
About the Role:
Senior IT Technician's are responsible for resolving Level 1, 2 and 3 support requests.
This role includes Saturday as a standard working day as the roster is Tuesday to Saturday including public holidays.
Time in Lieu is accrued where applicable.
Requirements:
Minimum of 4 years' experience
Present well
Excellent work ethic
Effective oral and written communication skills
Ability to work autonomously and to make independent decisions
Highly developed problem-solving skills
Ability to build and support professional relationships
A desire to continually develop your skills through company sponsored learning
A police background check will be required for this role
Desirable skills and proficiencies:




Relevant current industry certifications
Previous MSP experience including support tools such as Autotask PSA and RMM (or similar)
In exchange we offer a market competitive salary, and a supportive and collaborative work environment within a growing organisation.
About Mercury IT:
We are committed to our employee's work-life balance, as part of the Mercury IT team you will enjoy;
Market competitive salary
Collaborative team based working environment within a growing organisation
Continuous learning and training opportunities and incentives to up-skill
Adaptable and family friendly working conditions
An employee assistance program to help with mental health, physical health and financial guidance.
To apply for this role, use the 'Apply for this job' link below.
*No recruitment agencies please

📌 Senior It Technician (Queensland)
🏢 Recognized
📍 Queensland