Job ID
******
Posted
15-Jul-****
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Data Centers, Facilities Management, People/Human Resources
Location(s)
Sydney - New South Wales - Australia
Join a Leading Organisation Where Your Potential Meets Chance
We are currently hiring for a position commencing in August/September ****, supporting operations within a Hyperscale Data Centre environment.
What's On Offer
Attractive salary and comprehensive remuneration package
Monday to Friday work schedule
Day-shift role with stable working hours
Opportunity to work with a growing and innovative organisation
We are seeking an experienced professional with a strong background in:
Recruitment
Payroll administration
Workforce rostering and scheduling
Blue-collar workforce management, particularly Trades and Apprentices
Preferred Experience
Proven experience supporting trade-based or industrial workforces
Strong stakeholder management and workforce planning capabilities
Trade industry background will be highly regarded
If you're passionate about people, workforce operations, and supporting large-scale projects, we'd love to hear from you
About CBRE Data Center
CBRE Data Centre Solutions is uniquely positioned to solve complex challenges and identify opportunities within every stage of the data centre lifecycle.
Our specialist Data Centre Solutions (DCS) team combines its extensive knowledge from across all the DCS service lines, with real estate capital markets expertise, to transform outcomes for clients.
We deliver fully integrated real estate, facilities and technology solutions that realise potential for data centre owners, occupiers and investors across the globe.
About The Role
The Resource Manager is a key role within the Data Centre Solutions (DCS) team, offering leadership and guidance to ensure outstanding service delivery.
They play a crucial role in cultivating and advancing the on site technical workforce, working closely with clients and the CBRE leadership team to achieve strategic goals.




This role reports directly to both the Alliance Manager and Area General Manager and is tasked with overseeing all contractual service commitments, SLAs, and KPIs.
The resource manager ensures effective teamwork, enhances employee engagement, monitors individual performance and development, and improves retention.
What You'll Do
Safety and competency assurance of CBRE employees through active monitoring, employee and customer feedback, audit, and incident and near-miss analysis
Managing the relationship with the customer's site managers to ensure requirements are understood and delivery requirements are met
Engages with and supports the CBRE on site team, providing resolution pathways for training, development and employee matters.
Guide and advise both client and CBRE with apprentice internal and external training requirements
Monitoring and managing employees' workload, utilisation, and overtime hours
Oversight of resource demand and vacancies, support of the recruitment process to ensure timely appointment of quality candidates
Monthly/quarterly/annual reporting, participation in customer contract review meetings, KPI reporting.
Incident investigation oversight, reporting, and governance for CBRE, and investigation support for customer events
Ownership of employee rostering, maintain weekly deadlines and ensure accuracy in the rostering system (TANDA), including client and internal approvals, review and approval of CBRE invoices and claims
Subject Matter Expert Apprentice scheme, and support of trainees through their apprenticeships
Maintain industry knowledge via strong relationship with external stakeholders such as MEGT and RTOs
What You'll Need
Education: Bachelor's degree in human resource management, business, management, or a similar field,



and/or five or more years' experience leading large site-based teams operating in the critical infrastructure or Facilities Management operations mission critical
Previous experience as a team manager or service delivery manager in is essential, and a datacentre background is advantageous.
Strong people leader and relationship management skills
Commercial experience gained in a service-based contracting environment, preferably within the datacentre industry
"Manager level" knowledge of applicable labour laws: this would extend to the Fair Work Act and the NES.
Areas of focus would include:
Pay, entitlements
The relevant Award (Australia), hours of work etc
Rights to dismiss
Grievance handling
WHS legislation related to WRI etc
Role of unions
Understanding of Australian apprenticeship frameworks, pathways and funding
Sound knowledge of QHSE management legislation and practices, ideally gained within the mechanical (HVAC) and electrical work environment
Ability to prioritize and manage multiple tasks efficiently
Conflict-resolution and problem-solving skills
Excellent interpersonal skills (effective communication, negotiation, collaboration, the ability to be diplomatic and stand one's ground), able to operate comfortably at multiple levels within CBRE and customer organisations
Important Notes
Understands the local guidelines/policy young workers/tradesman, liaise with School/TAFE/Apprentices Agency
Location of work - on site primarily in Sydney (Flexible to travel in between Site Huntingwood/Lane Cove)
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance.
Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions.
Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform.
CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more
Service line:GWS Segment
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📌 Resource Manager-Data Center (Trades, Apprentices & Industrial Expert) (New South Wales)
🏢 CBRE Asia Pacific
📍 New South Wales