Training Coordinator – Wollongong
Full time | Monday to Friday
REACH for Trainingis a respected, award-winning Registered Training Organisation (RTO) delivering nationally recognised qualifications across Australia.
Known for our student-focused culture and commitment to quality, we're looking for a passionate and experiencedTraining Coordinatorto join our Wollongong Campus.
If you're dedicated to student success, thrive in a fast-paced environment, and ideally have RTO experience, we'd love to hear from you.
✨About the Role
As a Training Coordinator, you'll be the key point of contact for learners from enrolment through to graduation.
Your focus will be on delivering exceptional student support, coordinating class delivery, and working closely with Trainers and Assessors to ensure seamless, high-quality education.
?️Key Responsibilities
Facilitate studentenrolmentandpre-enrolment processes(e.g. open days, eligibility checks, LLN testing)
Provide accurate course advice, explain learner rights and responsibilities
Create and manage student files usingVETtrakand ensure full documentation
Develop classschedules and training plansin line with delivery strategies
Conductstudent inductionsand deliver ongoing support services throughout their journey
Support students withRPL/CT, extensions, deferrals, work placement, and special consideration requests
Monitor and ensurestudent attendance, engagement, and course progression
Manage learner and trainerescalationsand resolve issues with empathy and efficiency




Coordinate and maintainlearning resourcesand campus facilities
Perform quality checks on student assessments and ensure documentation compliance
Assist with theissuance of certificatesand administrative tasks as required
Provide day-to-day support to Trainers and the Training Manager
Assist withmarketing eventsand compliance-related activities as needed
?You'll Bring
A positive, professional attitude and strongcustomer service mindset
Excellentcommunication, interpersonal, and presentation skills
Strongtime managementand ability to prioritise under pressure
Meticulous attention to detail and confidence in data entry and record keeping
Ability to work bothindependently and in a team
High proficiency inMicrosoft Officeand ability to learn new systems quickly
Willingness to contribute to continuous improvement and learner success
✅Desirable (Not Mandatory)
Previous experience working in anRTO or VET setting
Knowledge ofSmart & Skilled fundingand theStandards for RTOs ****
Familiarity withVETtrakor similar student management systems
A valid driver's licence and access to transport (if travel between campuses is needed)
? Why Join REACH?
Be part of an award-winning, growth-oriented education provider
Collaborative, supportive team culture
Opportunities to grow within the VET sector
Make a real impact in students' lives
?Ready to Apply?
If you're passionate about education and supporting learners to succeed, apply now with yourresume and a brief cover letterexplaining why you're the right fit for REACH Wollongong.

📌 Training Coordinator (Wollongong)
🏢 REACH for Training
📍 Wollongong