Senior Contact Centre Specialist - Hybrid Cloud Cx Expert (New South Wales)

Senior Contact Centre Specialist - Hybrid Cloud Cx Expert (New South Wales)

22 Aug
|
Singtel Group
|
New South Wales

22 Aug

Singtel Group

New South Wales

Job Description
Optus Enterprise Managed Services is seeking 3 seniorContact Centre Specialists to provide technical support for enterprise contact centre environments.
You will own incidents, drive resolutions, and collaborate across stakeholders to ensure service excellence.
In this role, you will stay current with CX platforms like CXone, Omilia, AWS, Cisco, Avaya, NICE, Calabrio and Verint, delivering high-quality documentation and continuous improvement initiatives.
#J-*****-Ljbffr

📌 Senior Contact Centre Specialist - Hybrid Cloud Cx Expert (New South Wales)
🏢 Singtel Group
📍 New South Wales

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