Training and upskilling opportunities available
Enjoy staff discounts
As a family-owned business, we prioritise unity
Car parking available
Small team to be a part of to grow the business
Site Ware Directhas been servicing the Mining, Construction and Oil & Gas Industries with workwear, PPE, barricading and safety equipment since ****.
Our team of dedicated safety experts is committed to understanding your specific safety requirements.
We take pride in offering competitive pricing, timely delivery and exceptional customer support, ensuring that your safety procurement process is efficient and hassle-free.
Purpose
To proactively support our client network with professionalism and with a key focus on providing high-quality administrative support to Sales Team.
Specific Duties and Responsibilities
Manage customer enquiries via phone and email, processing and placing orders and creatively solving problems independently delivering quick responses to customer queries.
Following up sales leads, quotes and sample drops with customers.
Processing all customer related admin on the same day received.
Maintaining company customer database.
Answering incoming calls in a professional and effective manner at all times
Assisting in processes and procedures for the Sales team
To complete all relevant paperwork in a professional-like manner on time, every time.
General Duties and Responsibilities
Be punctual and work the hours and times specified
Prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard




Support and help develop a positive workplace culture
Demonstrate excellent interpersonal communication skills
Undertake all duties and responsibilities outlined in this job description and all other duties as required by the business
Comply with all employment obligations
Serve the business in good faith, promoting and protecting the business's best interests
SUCCESSFUL CANDIDATE will also need have to –
Prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
A passion for the position and work towards the team's goals
Ability to work in a fast-paced environment.
Support and help develop a positive workplace culture.
Demonstrate excellent interpersonal communication skills.
Excellent computing skills, including MS Office suite.
Accurate data entry skills.
Minimum 2 years customers service experience is desirable.
Skills, Experience and Education
Excellent/advanced computing skills, including MS Office suite
Accurate data entry skills
Minimum 2 years customers service experience is desirable
Accounts Payable/Receivables experience or Accounting qualification
Previous experience with NetSuite is preferred
How to Apply...
If you meet the above criteria and you're interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!
Simply complete the application process by clicking the Apply Now button and we'll be in touch.

📌 Sales Support Coordinator (Western Australia)
🏢 Site Ware Direct
📍 Western Australia