22 Aug
|
Stan Bond (SA
|
Adelaide
22 Aug
Stan Bond (SA
Adelaide
About us
Stan Bond are looking for a warm, professional and highly organisedShowroom Customer Care & Sales Support Consultantto join our team at our Campbelltown Display Centre.
This role is ideal for someone who enjoys working with people, has strong customer service skills, and is interested in interiors, home improvement, window furnishings or design.
You will be one of the first points of contact for customers visiting or contacting our showroom.
Your role will be to welcome customers, understand their needs, guide them through the first stage of their enquiry, arrange appointments with our sales consultants, and ensure they receive a professional and positive Stan Bond experience.
You will also provide important support to our sales team through accurate administration, customer follow-up, appointment planning and system updates.
Key responsibilities
In this role, you will:
Welcome customers into the showroom and create a warm, professional first impression
Speak with customers face-to-face, over the phone and via email
Understand customer needs and help guide them towards suitable product options
Book appointments for sales consultants and assist with showroom enquiries
Support the customer journey from initial enquiry through to appointment stage
Assist with retail & commercial customer enquiries
Maintain accurate customer records, notes and follow-up tasks
Use internal systems to manage appointments, enquiries and customer information
Work closely with sales consultants and other areas of the business
Help create a smooth, helpful and high-quality customer experience
What we're looking for
We want someone who is:
Proven experience in a customer-facing role, preferably in retail, showroom or sales environments
Excellent communication skills with the ability to engage with diverse customers and explain complex information clearly
Strong sales awareness with the ability to identify customer needs and recommend appropriate products or solutions
Customer service excellence mindset with a genuine commitment to exceeding customer expectations
Ability to work as part of a team whilst also taking initiative independently when required
Qualified presentation and interpersonal skills that reflect positively on the brand
Reliability and punctuality with strong work ethic and commitment to consistent performance
IT skills and proficiency with point-of-sale systems and customer management tools
Flexibility to work showroom hours, which may include weekends or evenings as required
Enthusiasm for continuous learning and development in customer service and sales practices
An interest in fine furnishings, interiors, design or home improvement would be an advantage, but not a necessity.
Hours and Location
This position is based at ourCampbelltown Display Centre.
Applicants must be available to work during the following hours: (Part Time or Full Time Hours Available)
Monday to Friday: 9:00am – 5:00pm
Saturday: *****am - 1.00pm (Rotating Roster)
What we offer
Stan Bond (SA) Pty Ltd is committed to providing a supportive and rewarding work environment where our team members can thrive.
We offer competitive remuneration, ongoing training and development opportunities to enhance your customer service and sales skills, and a positive team culture that values collaboration and professionalism.
You will have the opportunity to develop your career within our organisation and gain valuable experience in the customer service and sales sector.
We are committed to workplace wellbeing and encourage open communication about flexible working arrangements where possible.
About us
Stan Bond (SA) Pty Ltd is an established and respected organisation committed to delivering exceptional customer service and quality products.
We pride ourselves on our customer-centric approach, professional standards, and strong reputation in the market.
Our showroom in Campbelltown serves our local community with dedicated staff who are passionate about helping customers find the right solutions for their needs.
We foster a culture of integrity, professionalism, and continuous improvement, and we invest in our team members to support their career growth and success.
Apply now
If you are an enthusiastic and customer-focused professional with a passion for delivering excellent service and supporting sales, we would like to hear from you.
Please submit your application today to join the Stan Bond (SA) Pty Ltd team.
📌 Showroom Customer Care & Sales Support Consultant (Adelaide)
🏢 Stan Bond (SA
📍 Adelaide