About the role
You will be an integral part of our front-of-house team, creating a welcoming experience for every patient while working closely with our dentists and clinical team.
This is more than a traditional reception role.
We are looking for someone who genuinely enjoys connecting with patients, helping them understand their treatment options and supporting them through their dental journey from their first conversation through to completion of their care.
Key responsibilities
Welcoming patients and providing exceptional customer service
Managing appointments, phone calls and patient enquiries
Building strong, trusting relationships with patients
Discussing treatment plans and helping patients understand their recommended care
Developing skills in treatment coordination, particularly for comprehensive and high-value treatment
Following up treatment plans and supporting patients in making informed decisions about their dental health
Coordinating appointments and ensuring a smooth patient journey
Assisting with administrative and financial aspects of treatment




Contributing to a positive, qualified and supportive team environment
About you
Has a genuine passion for dental health and helping people
Is confident, personable and naturally good at building rapport
Has excellent communication and organisational skills
Is comfortable discussing treatment and investment in care with patients
Has an interest in treatment coordination and case acceptance
Is motivated to learn and grow within the dental industry
Takes pride in delivering an exceptional patient experience
Is professional, positive and compassionate
Has previous dental reception or healthcare experience (preferred, but not essential for the right person)
About us
Canungra Dental is a practice that values quality dentistry and outstanding patient care.
We are an experienced team committed to supporting our staff and providing opportunities for growth and development within the dental industry.

📌 Receptionist/Treatment Coordinator (Gold Coast)
🏢 Canungra Dental
📍 Gold Coast