Position Overview
Trade Sales Officer at Oxworks, located at ******* Magnesium Drive, Crestmead.
Responsibilities
Always provide exceptional customer service to Oxworks' trade client base
Receive, interpret, and satisfy all points of customer enquiry (trade), providing quotes as required and ultimately converting these quotes professionally into sales orders and sales invoices
Achieve greater than 90% answered call rates for all incoming calls
Liaise with various branch and warehouse staff daily to achieve 100% DIFOT with customer orders as required
Effectively respond to customer issues and feedback, resolving them in the best interests of Oxworks
Develop sales opportunities by researching and identifying potential accounts
Promote a harmonious environment with company departments to foster a positive and can‐do approach to servicing the needs of Oxworks customers above the needs of a single department or branch
Source data on competitor activity, general market conditions,



new product opportunities and general pricing movements in the market
Work to reinforce the company's vision, mission and values
Qualifications
Demonstrated sales experience in a manufacturing workplace (preferable)
Experience using MS Office, CRM software and ERP system (preferable)
High level of attention to detail
Excellent time‐management skills, people and communication skills
Benefits
Positive team culture
Career development and growth opportunities
Discounts on products and retailers
Employee assistance programme
Monthly team lunches
Traineeship and apprenticeship programmes
Company Overview
Oxworks is Australia's largest privately owned manufacturer and distributor of quality fencing products. Operating for over 20 years, Oxworks continues to be a market leader in the industry.
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