Job Description
General Manager Operations | Aged Care | Expression of Interest
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Health and Aged Care Professionals – Parramatta NSW
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Full time
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HPG works on a preferred partnership basis with reputable Aged Care facilities nationwide. Seeking a General Manager appointment within Aged Care?
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Position Overview
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The General Manager of Operations plays a pivotal role in providing strategic leadership and direction for the effective and compassionate management of in-house aged care services. This position involves overseeing staff, ensuring client-centered care, maintaining compliance with regulations, and nurturing a positive and supportive atmosphere for both clients and staff members.
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Operations Management
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Supervise the daily operations of in-home aged care services.
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Develop and implement operational policies, procedures, and protocols to enhance client satisfaction while complying with government guidelines.
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Ensure the highest standards of care for clients, promoting their safety, independence, and dignity.
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Collaborate with healthcare professionals and care teams to create tailored care plans.
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Staff Leadership and Development
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Recruit, train, and mentor staff members to cultivate a skilled and motivated workforce.
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Promote a positive workplace culture that encourages teamwork, skilled growth, and employee satisfaction.
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Regulatory Compliance
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Stay informed about aged care regulations and accreditation standards to ensure full compliance.
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Lead preparations for audits and assessments.
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Quality Assurance
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Monitor and assess the quality of care and services provided, implementing continuous improvement strategies.
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Collect and analyse data to identify areas for enhancement and best practices.
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Financial Management
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Collaborate with the executive team to develop and manage the budget, ensuring effective resource allocation for financial sustainability.
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Manage costs while upholding the quality of care and services.
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Client and Carer Communication
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Foster open and transparent communication channels with clients and their families.
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Address concerns, feedback, and inquiries with compassion and in a timely manner.
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Preferred Qualifications
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Degree in Healthcare Administration, Business Management, or a related field.
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Demonstrated leadership experience in managing aged care facilities or healthcare organizations.
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In-depth knowledge of aged care regulations, compliance, and accreditation standards.
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Strong interpersonal, communication, and conflict resolution skills.
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An empathetic and compassionate approach to resident care and staff management.
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Solid financial acumen and experience in budget management.
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Benefits
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Competitive salary and benefits package.
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A collaborative and supportive work environment.
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📌 General Manager Operations | Aged Care | Expression Of Interest (Sydney)
🏢 Health and Aged Care Professionals
📍 Sydney