Job Description
Kick-start your IT career with hands-on experience, formal training and the opportunity to complete a Certificate IV in Information Technology.
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Sharp Office is looking for a technically minded Junior IT & Printer Technician to join our team.
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This is a great opportunity for someone starting their career in IT who enjoys solving problems, working with technology and getting out from behind the desk.
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No previous printer or photocopier experience is required – we'll provide the training.
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For the right candidate, we are also happy to establish a traineeship and support you to complete a Certificate IV in Information Technology while you work.
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About Sharp Office
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Sharp Office is a locally owned business with a team of around 25 people, providing technology and office solutions to businesses across our region.
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We like to strike the right balance between qualified and down-to-earth. We take our work and our customer service seriously, without taking ourselves too seriously.
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You'll be joining our nine-person Service Team, where you'll have experienced technicians around you to learn from, ask questions and provide support. We're a close-knit team and believe in helping each other out, sharing knowledge and giving people the opportunity to develop their skills.
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The Role
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Modern multifunction printers are connected devices that form part of a business's IT environment. Working with Sharp and Kyocera technology, you'll learn to install, configure, troubleshoot and maintain these devices across our customer sites.
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You'll learn to:
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Install and configure multifunction printers and photocopiers
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Install print drivers and set up laptops and PCs for printing
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Configure network printing and scanning
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Set up scan-to-email and scan-to-folder
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Configure basic IP and network settings
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Troubleshoot printing, scanning, software and connectivity issues
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Diagnose equipment faults and carry out repairs and maintenance
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Provide friendly, professional onsite support to customers
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About You
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We're looking for aptitude and attitude rather than experience.
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You may be a school leaver, studying IT, working in an entry-level IT role, or simply someone who has always enjoyed computers and figuring out how technology works.
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You'll ideally:
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Have a genuine interest in IT, computers and technology
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Enjoy troubleshooting and solving problems
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Be keen to learn both IT and hands‐on technical skills
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Communicate confidently with customers
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Be reliable, organised and willing to learn
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Hold a current Australian driver's licence
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Basic knowledge of Windows, networking or computer hardware would be an advantage, but isn't essential.
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What We Offer
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Opportunity to complete a Certificate IV in Information Technology traineeship
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Earn while you learn with practical, real-world IT experience
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Full training across Sharp, Kyocera and HDI technology
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Hands‐on experience with networking, Windows, printing and scanning
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Plenty of support and mentoring from our experienced Service Team
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A friendly, down‐to‐earth workplace where people know and support each other
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Opportunities to grow your technical skills and career
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If you love technology, enjoy solving problems and want an IT career that isn't spent sitting behind a desk all day, we'd love to hear from you.
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📌 Junior It & Printer Technician - Traineeship Opportunity (New South Wales)
🏢 Sharp Office
📍 New South Wales