Job Description
As a Technical Service Engineer, you will be part of a level 3 team of subject matter experts that is responsible for providing technical expertise for clients' various setting and providing L3 Wintel incident management within their ITSM toolset
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The key responsibilities of the role will include, but are not limited to:
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Provide L3 Technical Support and administration via client ITSM toolset within the Service health indicator (SHI'S) timeframe
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Participate in client projects when required
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Develop and Update Standard Operating Procedures (SOP'S)
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Develop and update Detailed level design
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As the ideal candidate, you will bring:
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Essential:
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Demonstrated knowledge & Experience in Microsoft Server ********* products and integrated technologies
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Demonstrated knowledge and Experience in Active Directory & Identify Management Services
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Demonstrated Knowledge & experience in Red Hat Linux
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Demonstrated Knowledge & Experience in Vmware Vsphere 7
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Demonstrated Knowledge in Microsoft SQL Server ****
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Demonstrated Knowledge and Experience in Citrix Studios & Director
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Proficiency in advanced scripting
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ITIL V3/V4 certification
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NV2 security clearance is required
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Bachelor's degree in computer science or related field
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Microsoft Certifications or equivalent experience
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#J-*****-Ljbffr

📌 It Support Engineer (Victoria)
🏢 Quantumminds
📍 Victoria