Job Description
Plumbing Operations & Estimating Manager (Hybrid - Role)
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Plumbing Operations & Estimating Manager
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4-Day Work Week | Vehicle | Hybrid Office & On-Site Role | Leadership Opportunity
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Laurence Plumbing Group
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Are you an experienced maintenance plumber looking for the next step in your career - but don't necessarily want to give up being on the tools altogether?
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Maybe you're already a Leading Hand, Supervisor or Estimator. Or perhaps you're an experienced maintenance plumber who has naturally become the person others turn to for advice, problem solving and getting jobs organised.
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Laurence Plumbing Group is looking for the right person to take the next step with us.
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We're looking for an experienced plumbing professional to join our team in a hybrid Operations, Estimating & On-Site role.
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This is not purely an office job, and it's not simply another maintenance plumber position.
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You will work across our operations, estimating and field teams - helping us quote work accurately, coordinate day-to-day operations, support our plumbers and clients, while still getting out on site and remaining actively involved in the technical side of the business.
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Most importantly, we are looking for someone who wants to grow into a key leadership position within Laurence Plumbing Group.
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About Laurence Plumbing Group
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Laurence Plumbing Group is a well-established Melbourne plumbing business specialising in B2B commercial facilities plumbing maintenance, preventative maintenance and plumbing infrastructure services.
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We work across Melbourne and Victoria supporting a broad range of commercial and facilities management clients.
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We're proud of the reputation we've built for being reliable, professional and delivering quality outcomes - but we're equally proud of the team behind it.
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Our philosophy is pretty simple:
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Do what is right. Own what you do. Look after your team and your clients.
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As the business continues to grow, we're looking for someone who shares those values and wants to help us shape the next stage of Laurence Plumbing Group.
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The Role
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This is a genuinely varied position combining operations, estimating, client communication and some hands-on plumbing work.
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Your maintenance plumbing background will be extremely important.
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You will understand what actually happens on site - how long jobs take, what materials are required, how to diagnose difficult faults, what can go wrong and, importantly, how to communicate that information clearly to both plumbers and clients.
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While a significant part of the role will involve estimating, planning and coordinating works, you'll still be an active part of our field operations.
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Depending on what's happening within the business, a typical week could include:
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Reviewing incoming maintenance and project opportunities
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Preparing estimates, quotations and detailed scopes of works
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Reviewing site reports, photos and recommendations from our field team
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Providing technical support to plumbers in the field
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Assisting with scheduling and allocation of labour
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Planning labour, materials, subcontractors and equipment with our office manager
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Following up outstanding quotes and opportunities
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Communicating directly with clients regarding proposed and ongoing works
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Attending site meetings, inspections and pre-starts
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Carrying out site inspections to accurately scope and quote complex works
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Working on the tools when required, particularly on complex, technical or high-priority maintenance jobs
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Attending emergency and reactive plumbing callouts when required
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Supporting the team on larger or more challenging jobs
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Assisting with fault finding and diagnosis on site
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Stepping in to support field operations during busy periods
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Reviewing completed works to ensure quality and profitability
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Identifying opportunities for preventative maintenance and additional works
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Working with management to improve systems and processes
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Assisting with procurement and supplier relationships
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Helping mentor and develop members of the plumbing team
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Taking greater responsibility for day-to-day operations as you develop within the role
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The balance between office and field work will change depending on the needs of the business.
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Some days you'll be preparing quotes and coordinating the team. Other days you'll be boots-on-the-ground helping solve a difficult plumbing problem.
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That's exactly how we want the role to work.
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Who We're Looking For
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We're not necessarily looking for someone who has spent the last ten years sitting behind a desk estimating plumbing projects.
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We're looking for someone who understands plumbing because they've done it.
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Ideally, you've spent significant time working in commercial and maintenance plumbing and you're ready to use that knowledge in a broader role - while still being happy to pull the tools out when the situation calls for it.
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You might currently be a:
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Senior Maintenance Plumber
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Leading Hand
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Plumbing Supervisor
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Plumbing Estimator
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Maintenance Supervisor
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Service Manager
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Operations Coordinator
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Or you may simply be a very experienced plumber who's ready to take the next step in their career.
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You will ideally bring:
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Strong commercial and/or facilities maintenance plumbing experience
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Current Victorian plumbing
registration/licensing
relevant to the role
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Excellent fault-finding and problem-solving skills
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Strong hands-on plumbing capability
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A sound understanding of plumbing systems and compliance requirements
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The ability to accurately estimate labour and materials
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Good computer and administrative skills
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Strong written communication and report-writing ability
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Confidence communicating with clients, suppliers and tradespeople
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Excellent organisation and time-management skills
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Commercial awareness and an understanding that good work also needs to be profitable
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The ability to prioritise multiple jobs and competing demands
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A willingness to attend emergency and reactive works when required
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A calm approach when things don't go exactly to plan
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A genuine desire to support and develop other people
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Most importantly, you will be someone who takes ownership.
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If a client has an urgent issue, a plumber needs technical support or a job simply needs someone experienced to step in and get it sorted, you'll be comfortable taking the lead.
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What We Can Offer You
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We want this to be a role that someone can build a long‐term career around.
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You'll receive:
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4-day working week – enjoy a long weekend every week
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Competitive salary package based on experience
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Take-home company vehicle
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Phone or phone allowance
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Uniform
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Ongoing training and professional development
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Genuine leadership and career progression opportunities
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A varied role combining office, site and hands‐on work
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Flexible working arrangements where possible
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Team activities.
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Supportive, down‐to‐earth team environment
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Autonomy to make decisions and improve how we operate
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Direct involvement in the future growth of the business
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We don't want someone to simply fill a position.
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We're looking for someone who can become an key part of Laurence Plumbing Group and, over time, take greater ownership of our operations.
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Why This Role Is Different
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This is an opportunity to take everything you've learned as a plumber and use it to help lead the work - without completely leaving the tools behind.
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You'll still have opportunities to work on site, diagnose problems and get involved in technically challenging jobs.
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But you'll also start applying that experience more broadly - developing scopes, estimating work, supporting plumbers, coordinating jobs, communicating with clients and helping run the operation.
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You'll have the opportunity to influence how we work, improve systems and processes, develop our team and help grow the maintenance side of the business.
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It's a role for someone who can be just as comfortable talking to a client or preparing a quote as they are arriving on site and helping the team solve a problem.
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And you'll do it while working a four-day week.
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Location
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Our office is located in Bayswater, Victoria, with our work predominantly across Melbourne and Victoria.
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The role will involve a combination of office-based work, client meetings, site visits and hands‐on plumbing work.
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Due to the nature of our maintenance business, there will also be a requirement to assist with emergency and after-hours callouts when required.
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Ready for Your Next Step?
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If you're an experienced maintenance plumber who's ready to take on more responsibility across operations, estimating and leadership - while still staying connected to the tools and the field - we'd like to hear from you.
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You don't need to tick every box.
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If you've got strong plumbing knowledge, good people skills, take pride in what you do and believe you can grow into this position, apply and have a conversation with us.
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Tell us a little about yourself, your maintenance plumbing experience and why you're ready for the next stage of your career.
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Laurence Plumbing Group
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We create the future by what we do today.
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📌 Plumbing Operations & Estimating Manager (Hybrid - Role) (South Australia)
🏢 Laurence Plumbing Group
📍 South Australia