22 Aug
|
Geely Auto Australia
|
New South Wales
22 Aug
Geely Auto Australia
New South Wales
Job Description
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Geely is a global leader in smart electric vehicles and automotive innovation.
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Own iconic brands like Geely Auto, Zeekr, Volvo, Polestar, Lotus, and hold a 17% stake in Aston Martin.
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With $100B+ assets and 140,000+ employees worldwide.
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30,000+ engineers & designers across China, Sweden, the UK, the U.S., and Germany.
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4,000+ sales and service locations worldwide.
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Fortune Global 500 company for 13 consecutive years.
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Pioneering AI-driven automotive solutions with one of the largest cloud computing centres (1.02 Exaflops/sec).
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Geespace has launched 20 satellites to support safer autonomous driving.
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World-class digitalisation and AI-driven manufacturing.
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Mission & Vision:
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A Sustainable Future, A Better World
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The Role:
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As Geely Auto Australia enters a critical growth phase, building a robust, scalable, and commercially driven vehicle accessories function is essential to supporting dealer success, enhancing customer experience, and ensuring business continuity.
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This role takes full ownership of accessory performance, including commercial outcomes, customer experience, and dealer profitability.
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The National Accessories Manager will lead the development of a high-performing, data-driven, and customer-centric operation, ensuring strong service delivery, operational excellence, and sustainable business growth.
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Core Responsibilities
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Product Lifecycle: Lead the development, sourcing and lifecycle management of the GAA's accessory and merchandise product portfolio
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Market Analysis: Monitor Australian automotive trends to ensure the accessory portfolio aligns with consumer demand and brand positioning
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Attachment Rates: Drive accessory attachment rates across vehicle sales by integrating accessories into the full customer journey (pre-sale, point-of-sale, and aftersales).
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Dealer Profitability: Design promotional programs, bundling strategies, and dealer incentive structures to maximise accessory fitment ratios
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Marketing:
Oversee the development and roll out of marketing collateral and sales resources to support Accessory sales
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Supply Chain & Operations
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Inventory Management: Lead forecasting, procurement and pricing strategies to optimize stock levels and fill rates while minimizing obsolete stock
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Supplier Relations: Negotiate with accessory suppliers and logistics providers to ensure supply continuity and meeting of service level agreements
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Process, Systems & Governance
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Develop, implement, and maintain accessory processes, procedures and reporting frameworks
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Build scalable operating models, systems integration and governance structures to support long-term business growth
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Coordinate with HQ and stakeholders to improve system integration and operational efficiency
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Quality, Warranty & Risk Management
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Oversee warranty returns, root-cause analysis for defective parts and continuous quality improvement initiatives
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Establish robust quality monitoring, recall support and risk mitigation processes aligned with regulatory and brand standards
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Ensure compliance with Australian Consumer Law and internal quality requirements
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Leadership & Stakeholder Management
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Supervise and develop accessory team members, fostering a high-performance and collaborative culture
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Act as the escalation point for complex dealer and customer issues
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Influence and align cross-functional stakeholders (Sales, Aftersales, Finance, Marketing, HQ) to deliver integrated business outcomes
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Key Performance Indicators (KPIs)
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Accessory Per New Vehicle Registered: The percentage of current vehicle sales that include fitted accessories
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Accessory Gross Margin: Overall revenue and profitability generated through the national dealer network
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Inventory Fill Rate & Stock Turn: Measures of supply chain efficiency and product availability
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Dealer Satisfaction: Feedback from dealerships regarding support, training, and program effectiveness
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Ideal Candidate Profile
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Skills/Experience:
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High-level commercial and financial acumen, strong supply chain demand planning, and the ability to negotiate effectively with suppliers and manufacturers
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Technical understanding of product development guidelines and constraints including a reasonable level of technical aptitude
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5-7 years' experience in an aftersales leadership role within an automotive OEM, importer or distributor environment
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Demonstrated experience across both operations and
accessories/commercial
programs, with a strong understanding of accessory business drivers and customer behaviour
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Solid understanding of wholesale and retail accessory operations, pricing strategies and dealer support frameworks
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Proven ability to manage end-to-end accessory lifecycle, including forecasting, procurement, pricing and performance optimisation
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Experience managing 3PL partners, including SLA monitoring, performance feedback and escalation handling
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Proficiency in ERP and DMS systems, with strong analytical capability to interpret data and drive business improvements
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Experience driving dealer performance through structured programs, incentives and commercial frameworks
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Excellent stakeholder management and communication skills, with the ability to influence both internal and external partners
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Experience in building or scaling accessory operations in a new market or high-growth environment is highly desirable
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Familiarity with Australian Consumer Law and warranty-related parts processes
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Bachelor's degree or above
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Office, Transport & Others
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Newly renovated modern office with electric adjustable sit-stand desks.
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Only a 4-minute walk from Macquarie Park Metro station to our office, with easy driving access via A3, Epping Rd, and M2 nearby.
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#J-*****-Ljbffr
📌 Accessory Manager (Automotive/Oem) (New South Wales)
🏢 Geely Auto Australia
📍 New South Wales