Job Description
Build Your Career with Crawford & Company
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Are you an experienced administration professional looking for your next challenge?
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Crawford & Company, the world's leading provider of claims management solutions, is seeking a proactive and detail-oriented Liability Administration Assistant to join our Specialty Services team in Brisbane.
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This is an excellent opportunity for someone who thrives in a fast-paced professional environment and enjoys supporting a team of specialists while delivering exceptional service to clients.
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Why You Will Love It Here
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Join a respected global organisation and industry leader
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Support a highly experienced team of Liability Loss Adjusters
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Diverse and interesting work with no two days alike
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Supportive and collaborative team culture
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Ongoing learning and development opportunities
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Long-term career pathways within insurance and professional services
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Hybrid and flexible working options available (where applicable)
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The Opportunity
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As a Liability Administration Assistant, you will provide dedicated administrative support to a team of Loss Adjusters, helping ensure the smooth delivery of claims and client services.
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You will play a critical role in maintaining high levels of accuracy, efficiency, and responsiveness while liaising with clients, insurers,



service providers, and internal stakeholders.
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Key responsibilities include:
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New claim registration and file management
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Preparing and formatting reports, correspondence, and client documentation
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Maintaining and updating claims management systems
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Managing incoming enquiries via phone and email
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Diary management and scheduling support
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Preparing reports and invoices for insurers
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Compliance monitoring and record management
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General administrative and operational support for the team
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About You
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To be successful in this role, you will bring:
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Previous administration, legal administration, insurance administration, or qualified services experience
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Exceptional attention to detail and accuracy
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Strong document formatting and typing skills
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Excellent written and verbal communication skills
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The ability to manage competing priorities and meet deadlines
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Strong organisational and time management skills
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Confidence working across multiple systems and Microsoft Office 365
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A proactive, customer-focused approach
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Experience within insurance, legal, financial services, or the professional services sector will be highly regarded.
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📌 Administration Assistant - Liability (Queensland)
🏢 Crawford
📍 Queensland