Job Description
Urology Specialist Care – East Melbourne VIC
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We are looking for a Practice Manager to run the operations of a single surgeon private urology practice specialising in adult urological conditions and cancer management.
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You will be the operational leader of the practice — owning billings, managing a small team, supporting the surgeon with building referral relationships, and creating consistent systems that allow the practice to scale. The goal is – the surgeon focuses on patient care delivery, and you focus on the practice's operations.
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While we operate as a cloud-based, paperless, practice across multiple Melbourne sites, you will work primarily from home with on-site attendance as needed.
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What You Will Own
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1. Theatre bookings and billings: Book patients for surgery and manage billings (including Medicare, Private health insurance & DVA).
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2. Oversee and support admin team: Supervising and assisting the team with medical administrative duties including fielding patient enquiries, appointment scheduling, diary management and ensuring accuracy and timeliness of billings, and team's outputs.
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3. Systems & Documentation: Build and maintain SOPs (Standard Operating Procedures) and HR policies. Document all workflows so the practice runs on systems, not on any one person's knowledge.
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4. Referral Growth & GP Relationships:



Maintain current referral sources and proactively support surgeon in building new GP relationships to enable growing the patient pipeline.
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5. Practice Performance: Stay across revenue and billings to flag issues early. You don't need to be an accountant — but you need to understand what the numbers mean for the business.
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What You Bring
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1. Experience in surgical or specialist practice administration — theatre bookings, Medicare/private billing, and the rhythm of a surgical environment.
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2. Direct experience managing a small team and coordinating external stakeholders (hospitals, anaesthetists, GPs).
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3. Strong digital proficiency — comfortable with cloud-based practice management software, building forms, and improving workflows in a paperless environment.
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4. Flexibility for on-site attendance as needed
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What We Value
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Exceptional attention to detail. Autonomy and initiative. The ability to think ahead, not just react. Solid communication with patients, clinicians, hospitals, and other key stakeholders. Empathy in a healthcare setting. A drive to build and improve, not just maintain.
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Candidates with a clinical or nursing background — particularly surgical nursing — would be a genuine differentiator. This is not a requirement.
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This is an opportunity to step into a true leadership role in a growing specialist practice. If you want to build something — not just fill a seat — we want to hear from you.
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📌 Practice Manager (Victoria)
🏢 Urology Specialist Care
📍 Victoria