Job Description
Customer Service & Administration Coordinator
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Looking for a role where you can use your customer service and administration skills while being part of a supportive, established business?
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Want to start your career with this entry level role
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In this role you'll enjoy:
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A varied role across customer service, administration and delivery coordination
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Working with an established and trusted furniture business
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Being part of a team where your organisation and customer service genuinely matter
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Regular business hours of 9:00am – 5:30pm
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A Preston-based role
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The opportunity to work across different parts of the business and build your skills
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The Role
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Our client has been helping Australians furnish their homes with stylish, quality furniture and personalised service for decades.
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We're looking for a Customer Service & Administration Coordinator to join our team in Preston.
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You'll help keep things running smoothly by:
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Responding to customer enquiries by phone, email and online
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Booking and coordinating customer deliveries
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Keeping customers updated on their orders
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Helping resolve customer enquiries and delivery issues
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Supporting the showroom, warehouse and delivery teams
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Completing general administration, data entry and record keeping
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Assisting with payments, banking and end-of-day reconciliations
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About You
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We're looking for someone who:
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Has some experience in customer service or administration
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Is friendly, professional and confident dealing with customers
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Is organised and accurate
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Communicates well over the phone and in writing
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Can manage multiple priorities without losing track of the details
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Is comfortable using email, CRM and computer systems
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Enjoys solving problems and getting things sorted
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Works well independently and as part of a team
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Experience in retail, furniture, logistics or delivery coordination would be great, but isn't essential.
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Sound Like You?
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If you're looking for a stable, wide-ranging role with an established Australian furniture business, we'd love to hear from you.
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📌 Customer Service & Administration Coordinator (South Australia)
🏢 PeopleCore
📍 South Australia