Job Description
Medical Receptionist / Administration Assistant – Casual
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Queensland Rehabilitation Specialists (QRS) is a private specialist rehabilitation and pain management clinic looking for an experienced and enthusiastic Medical Receptionist / Administration Assistant to join our team on a casual basis.
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We are looking for someone who is confident working in a busy medical reception environment, has excellent communication skills, and is able to provide a high level of service to our patients and doctors.
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Queensland Rehabilitation Specialists (QRS) is a private specialist rehabilitation and pain management clinic looking for an experienced and enthusiastic Medical Receptionist / Administration Assistant to join our team on a casual basis.
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We are looking for someone who is confident working in a busy medical reception environment, has excellent communication skills, and is able to provide a high level of service to our patients and doctors.
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About the Role
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The position will primarily be based at our front desk, with responsibilities including:
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Welcoming and assisting patients in a professional and friendly manner
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Answering and managing phone calls and patient enquiries
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Managing appointments, bookings and doctor diaries
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Managing general billing, including private patients, Medicare, private health and third-party billing
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Liaising with patients, doctors, specialists, insurers and external medical providers
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Assisting doctors with the preparation and coordination of medical reports, letters and other clinical correspondence
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Compiling medical records and documentation in response to medical records requests
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Ensuring reports, records and documentation are completed accurately and within required timeframes
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General reception and office administration
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Supporting the wider clinic team as required
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About You
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We are ideally looking for someone with previous medical reception or medical administration experience who can confidently step into the role and work independently.
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You will have:
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Previous experience in a medical reception or medical administration role
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Experience with medical billing, including Medicare and third-party billing
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Excellent written and verbal communication skills
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Solid attention to detail and accuracy
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Confidence communicating with patients and medical professionals
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Good organisational and time-management skills
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The ability to manage competing priorities in a busy environment
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A professional, friendly and approachable manner
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The ability to work independently as well as part of a team
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Experience with medical reports, correspondence and medical records requests will be highly regarded
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Experience working within a specialist medical practice, rehabilitation, pain management or similar setting will be advantageous.
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Hours
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This is a casual position, with regular availability required on:
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Monday
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Wednesday
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Additional cover as required, including leave and staff absences
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There may be opportunities for additional hours as the needs of the clinic grow.
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What We Offer
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A friendly and supportive team environment
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A varied role with the opportunity to develop your medical administration skills
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The opportunity to work closely with specialist doctors and gain further experience in a private specialist practice
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Room to grow within the role for the right person
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Potential for increased hours and responsibilities over time
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If you are an experienced medical administrator looking for a role where you can become an integral part of a growing specialist practice, we would love to hear from you.
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📌 Medical Receptionist / Administration Assistant - Casual (Queensland)
🏢 Rehab
📍 Queensland