Job Description
Colourful, happy, loud, shrill and forever re-interpreted in different ways. Since the "second watch" was born in March ****, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days! Swatch watches are a popular canvas for artists working in a outstanding range of styles, and arguably the world's largest art gallery on the wrist.
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Since the release of OMEGA x Swatch Moonswatch collaboration in March ****, it was labelled by The New York Times as "the watch industry's defining moment of ****" and the phenomenal September **** release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. Most recently, the Audemars Piguet x Swatch Royal Pop collection once again sparked global excitement, proving that Swatch remains a cultural force capable of turning Swiss watchmaking into a worldwide conversation.
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The Role
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As a full time Sales Associate, you will be a key member of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.
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Support the team in achieving sales targets
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Handle transactions for all types of sales according to company policy
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Ensure the store is always presentable, clean and tidy
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Ensure products are displayed in accordance with Swatch Guidelines
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Assist with daily and monthly stocktake and stock management
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Keep up to date with new products, promotions and participate in regular training
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Follow up with customers via email and phone regarding warranty and repairs
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Ensure the highest level of customer service
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Skills & Experience
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Experience working within retail sales or hospitality
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Previous experience working towards sales targets and KPI's
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Highly developed and proven customer service skills
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Ability to build and sustain lasting customer relationships
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Organised and time efficient
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Excellent oral and written communication skills
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Full time availability including weekends
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Collaborative and supportive culture
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Generous employee discount across all Swatch Group brands
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Employee referral program with the opportunity to earn a cash reward
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Access to our Employee Assistance Program
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Novated leasing opportunities for electric vehicles
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Extensive professional Learning and Development program
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Opportunity to earn incentives on top of your base salary
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#J-*****-Ljbffr

📌 Swatch Sales Associate | Chermside (Queensland)
🏢 Swatch Group
📍 Queensland