Job Description
Kinetic IT is seeking an experienced SIAM Process Manager– Problem Manager to lead the end-to-end Problem Management lifecycle, driving proactive investigations and coordinating with Incident and Change Management. You will raise and track problem records, conduct root-cause analyses, and ensure effective permanent solutions with cross-functional teams.
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The role requires robust communication, ITIL knowledge, and hands-on ServiceNow and reporting skills; hybrid work in Melbourne/Sydney with a
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📌 Hybrid Siam Problem Manager | Itil & Servicenow Expert (Victoria)
🏢 Kinetic IT
📍 Victoria
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