Job Description
About The Role
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A full-time and ongoing role within our Business Advisory Services division, supporting the BAS and tax teams with high-volume administrative and client service work.
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About The Role
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A full-time and ongoing role within our Business Advisory Services division, supporting the BAS and tax teams with high-volume administrative and client service work.
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This role is critical in ensuring the smooth delivery of compliance processes, maintaining accurate client data, and supporting the team through both day-to-day operations and backlog reduction initiatives.
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You will work in a supportive and collaborative environment, gaining exposure to a wide range of client work while contributing to meaningful improvements in team efficiency and workflow management.
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Your Role
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As an Administration & Client Support Officer, you will play a key role in supporting the delivery of core administrative and compliance functions across the firm.
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Your Responsibilities Will Include
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End-to-end PAYG and ATO administration, including correspondence, payment plans, and Division 293 matters
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Coordination of individual tax return requests and client documentation delivery
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Workflow and deadline management across FuseSign and XPM
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Processing of actuarial certificates, disbursements, and unit trust administration (BGL)
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Entity set-ups and ongoing system administration (companies, trusts, Xero, MYOB)
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Maintenance of practice management records, disbursement jobs, and document filing
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General administrative and reception overflow support
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About You
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Previous experience in an accounting or professional services environment (preferred)
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Strong administrative and organisational skills
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High attention to detail and accuracy
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Ability to manage high-volume, process-driven work
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Strong communication and collaboration skills
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Familiarity with systems such as XPM, FYI, BGL, Xero, or MYOB (advantageous)
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A proactive approach and willingness to support team outcomes
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Career Development
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At Accru Melbourne, we are committed to continuous learning and development. In this role, you will gain exposure to a wide range of administrative and compliance processes, building a strong foundation within a professional services environment.
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You will be supported by experienced team members, with opportunities to grow your skills, take ownership of processes, and contribute to improving workflows across the business.
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Life & Culture
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Accru Melbourne offers a supportive and collaborative workplace, focused on learning, development, and team connection. We value work-life balance and provide a positive and engaging environment where staff are encouraged to grow and contribute.
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Our Team Is Guided By Four Core Values
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We care about you
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We enjoy what we do
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We do the right thing
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We create opportunities
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You will be part of a friendly and supportive team, with robust mentorship and a culture that encourages initiative and continuous improvement.
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📌 Administration & Client Support Officer - Business Advisory Services (Victoria)
🏢 Accru Melbourne
📍 Victoria