Job Description
DFP Recruitment is seeking 5 experienced Customer Service/Contact Centre Consultants to join a short-term outbound customer engagement campaign commencing in early September.
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This is a fixed‐term contract of approximately 2–3 weeks, providing an excellent opportunity for candidates who are immediately available and comfortable working in a high‐volume outbound calling environment.
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Please note: This role is in‐office only. There are no work from home opportunities for the duration of this assignment.
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About the Role
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Working as part of a dedicated campaign team, you will contact existing customers to understand their interests, gather information and identify suitable opportunities for further engagement.
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Conduct outbound calls to customers using an automated dialling platform
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Follow structured call scripts and qualification processes
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Capture accurate customer feedback and call outcomes
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Record customer insights and reasons for non‐progression
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Identify and refer suitable prospects for further follow‐up
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Maintain accurate customer records and campaign notes
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Meet daily activity, quality and data accuracy requirements
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Work effectively within a fast‐paced, target‐driven workplace
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About You
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We are looking for confident and customer‐focused individuals who enjoy speaking with people and can quickly learn new systems and processes.
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Previous contact centre, outbound calling or customer service experience
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Excellent verbal communication and interpersonal skills
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Confidence working within a structured or scripted environment
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Robust computer skills and the ability to navigate multiple systems
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Accurate data entry and administration skillsThe ability to work towards daily activity and quality targets
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A professional and positive approach to customer interactions
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Experience within automotive, retail or sales environments will be advantageous but is not essential.
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What's on Offer?
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Short fixed‐term contract of approximately 2–3 weeks
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5 positions available
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Training commencing 3 September ****
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Campaign commencing 7 September ****
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Full training and ongoing campaign support provided
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Client interviews will be conducted from 12pm on Wednesday, August 19th until COB Friday, August 21st.
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Please note: This is a short fixed‐term contract and is not expected to extend beyond the campaign period. Candidates should be available for the full duration of the assignment.
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DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
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In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via
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or ************ and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
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Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
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Do not submit any sensitive personal information in your resume.
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For further information on how DFP processes your personal information please review the DFP Information Collection and Privacy Policy via

-us-1/policies.
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📌 Outbound Customer Service Operator (South Australia)
🏢 Dfp Recruitment
📍 South Australia