Senior Contact Centre Specialist - Hybrid Cloud Cx Expert (New South Wales)

Senior Contact Centre Specialist - Hybrid Cloud Cx Expert (New South Wales)

22 Aug
|
Singtel Group
|
New South Wales

22 Aug

Singtel Group

New South Wales

Job Description
Optus Enterprise Managed Services is seeking 3 seniorContact Centre Specialists to provide technical support for enterprise contact centre environments. You will own incidents, drive resolutions, and collaborate across stakeholders to ensure service excellence.
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In this role, you will stay current with CX platforms like CXone, Omilia, AWS, Cisco, Avaya, NICE, Calabrio and Verint, delivering high-quality documentation and continuous improvement initiatives.
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📌 Senior Contact Centre Specialist - Hybrid Cloud Cx Expert (New South Wales)
🏢 Singtel Group
📍 New South Wales

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