Job Description
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
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THE OPPORTUNITY
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As part of our diverse team based in Sydney, you'll help make a positive impact on someone's life every day. You'll feel outstanding satisfaction knowing your talent and hard work has a purpose.
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As we expand, our Technology team is growing rapidly, driving innovation in AI for Workers Compensation. We're transforming the industry with cutting-edge solutions that enhance claims management, improve outcomes, and streamline processes.
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We are seeking an experienced Technical Program Manager to lead a large-scale technology transformation program comprising multiple interconnected workstreams.
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You will be responsible for maintaining delivery structure, governance and accountability across technical teams while ensuring initiatives are delivered on time, within scope and aligned to business objectives.
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The role requires a strong leader who can successfully manage complex dependencies, diverse stakeholders and fast-paced delivery environments.
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This is a full time, 12-month fixed term contract position based in our Sydney office, with flexibility to work from home up to 3 days per week.
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Your Responsibilities
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Lead the end-to-end delivery of complex enterprise technology programs, ensuring successful outcomes across multiple workstreams.
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Develop and maintain integrated program plans, delivery roadmaps, resource strategies and milestone schedules.
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Proactively manage program risks, issues, dependencies, decisions, budgets and change control to ensure delivery remains on track.
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Oversee the delivery of technical workstreams including platforms, applications, integrations, infrastructure, cloud, data migration, security and testing.
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Establish and maintain robust program governance, ensuring effective reporting, compliance and delivery assurance.
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Champion Agile delivery practices, leveraging Jira, Scrum and Kanban frameworks to drive transparency, collaboration and continuous improvement.
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Build trusted relationships with executive stakeholders, business leaders, vendors and technical delivery teams to align priorities and remove delivery obstacles.
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Provide clear, concise and insightful program reporting, presenting progress, risks, financials and key decisions to senior leaders and governance forums.
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Foster a high-performing, collaborative delivery culture focused on accountability, quality and continuous improvement.
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About You
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Minimum 7+ years' experience delivering large-scale technology programs with multiple concurrent workstreams.
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Full, unrestricted Australian working rights.
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Demonstrated expertise in program planning, governance, risk management and executive stakeholder engagement.
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Proven experience leading delivery across cross-functional technical teams within complex enterprise environments.
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Strong understanding of software delivery lifecycles, Agile methodologies and contemporary delivery practices.
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Advanced proficiency with Jira for program planning, governance, reporting and portfolio visibility.
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Exceptional communication, facilitation, leadership and stakeholder management skills, with the ability to influence and drive outcomes across all levels of the organisation.
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What We Offer
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EML provides career opportunities and great employee benefits, including:
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A diverse and collaborative team culture like no other
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Flexibility to work from home to support work/life balance
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A corporate wellbeing program with discounted health insurance and gym membership
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Generous discounts from over 350 retailers through our RewardsHub program
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Comprehensive learning and development opportunities to help you reach your full potential
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Access to support and counselling services with work or personal matters, through our Employee Assistance Program
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Companywide events to stay connected and celebrate success
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Entitlement to annual company incentive scheme + salary reviews
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Up to 16 weeks paid parental leave, plus super
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We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.
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📌 Technical Program Manager (New South Wales)
🏢 EML Group
📍 New South Wales