Job Description
Constant Contact in Brisbane is seeking a Customer Enablement Specialist to deliver onboarding and ongoing support for APAC customers, balancing technical guidance with strategic advice to reduce churn and drive activation across our marketing tools.
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This hybrid, full time role requires 2+ years in SaaS support or customer success, excellent communication, and a customer-first mindset. You'll monitor CSAT/NPS and help customers grow their use of our platforms.
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