About the role
As Practice Manager, your primary focus will be people leadership and practice operations.
You will support staff capability and performance, strengthen team communication, and ensure the practice operates consistently and effectively.
This role is ideal for a people-first leader who understands the flow and demands of a dental practice.
You will have full autonomy over managing staff, building systems, and fostering a positive workplace culture.
Working side-by-side with a motivated owner, you will focus on team performance and operational flow, while our front-of-house team handles direct patient relations.
Key responsibilities
Lead, coach, mentor, motivate, develop and inspire our team of staff across clinical and administrative roles creating clear expectations, accountability and opportunities for growth
Cultivate our great workplace culture, resolve internal conflict, drive performance and run team meetings
Coordinate daily clinic workflows, staff rostering and leave, and efficient clinical scheduling and resource allocation
Collaborate with the Practice Owner to implement agreed priorities, growth strategies monitor relevant KPIs, and optimise and embed practical, repeatable systems
Utilise your dental background to maintain strict adherence to dental board regulations, infection control, and WH&S; guidelines
Support accurate billing, and HICAPS processes,



monitor agreed operational and financial measures and escalate material variances to the Practice Owner
About you
Proven experience leading and managing a multi-disciplinary team, ideally within healthcare, or a dental environment
A growth mindset with a genuine desire to help build and scale a small business
The ability to remain calm, communicate clearly, handle difficult conversations and balance empathy with accountability, while maintaining a positive, high-performing team
Previous dental practice experience clinical experience (e.g., former Dental Assistant, DA Supervisor, or Clinical Coordinator) is strongly preferred
Experience using EXACT dental software is highly regarded.
Robust digital capability and the ability to learn practice-management systems quickly are essential
About us
We are a high-quality, boutique dental practice located in the growing region between Geelong and the western suburbs.
Led by a highly motivated practice owner, we pride ourselves on our fantastic team culture, supportive environment, and dedication to exceptional patient care.
Benefits
Have a real voice in a growing, ambitious business
Work with a motivated owner and a team that genuinely loves coming to work
Ideal for commuters looking for a role positioned between Geelong and Melbourne's western suburbs
Opportunities to expand your leadership skills as the business develops

📌 Practice Manager | People Leadership & Practice Operations | Growing Dental Team (Warrnambool)
🏢 Lifelong Dental
📍 Warrnambool