About the role
This is a varied, customer-focused position supporting our Sales, Service, Parts and Administration departments.
You will be responsible for managing our reception area, directing customer enquiries and helping the dealership operate smoothly.
As the first point of contact, you will play an important role in creating a warm and positive experience for every customer who visits or contacts our business.
Key responsibilities
Welcoming customers and directing them to the appropriate department
Answering and transferring incoming telephone calls professionally
Managing general customer enquiries
Maintaining a clean, organised and welcoming reception area
Assisting with customer refreshments and hospitality
Receiving and distributing mail, deliveries and correspondence
Providing general administrative support across the dealership
Assisting with data entry, filing and document preparation
Supporting dealership events and customer functions when required
Working closely with the Sales, Service, Parts and Administration teams
About you
Friendly, approachable and confident when dealing with customers
Well presented, professional and reliable
An excellent verbal and written communicator
Highly organised,



with strong attention to detail
Comfortable managing multiple tasks in a busy environment
Confident using computers, email and Microsoft Office programs
Able to work independently while also contributing to the wider team
Committed to providing outstanding customer service
Previous reception, administration, hospitality or customer-service experience would be highly regarded
Experience within an automotive dealership is an advantage but is not essential, as training will be provided
About us
Cricks Tweed is a busy multi-franchise dealership representing Xpeng, Subaru, Jaecoo, KGM and Mitsubishi.
We welcome a wide variety of customers every day and operate as an established automotive dealership with a supportive and professional team environment.
Benefits
A full-time position within an established automotive dealership
The prospect to represent five exciting vehicle brands
A supportive and professional team setting
Training and opportunities for career development
A varied role with regular customer and staff interaction
Employee benefits available through the wider dealership group

📌 Receptionist (New South Wales)
🏢 Cricks Tweed
📍 New South Wales