Description
Process Assistants form an integral part of Amazon's Middle Mile operations, contributing significantly to the team's dynamic growth.
Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external stakeholders.
Please note the shift pattern is variable, based on 4 days on and 3 days off including weekends.
Responsibilities
Track and report labor hours
Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance
Ensure successful area performance through tracking and reporting metrics
Independently assess all aspects of associate work performance and provide timely and detailed feedback
Participate in Operational Excellence initiatives
Maintain a full understanding of workflow and daily production goals
Review and update SOP's as required
Ensure work areas remain clean and are properly equipped
Identify and address safety hazards within the work area, and participate in safety initiatives
Coach associates on ways to work safely at all times
Ensure all job injuries are reported timely in accordance with established policies and procedures
Provide leave coverage for Shift Managers
Basic Qualifications
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Previous experience leading teams
Experience working within a similar field (manufacturing/distribution/warehousing/large retail)




Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
Availability to work 38 hours+/week, and overtime as required
Experience working with computers and Microsoft Office (Outlook, Word, Excel)
Preferred Qualifications
Leadership experience directly managing others
Comfortable in lifting up to 16 kilos, stand/walk for up to ***** hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation
Experience with performance metrics and lean process improvement
Acknowledgement Of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement
Amazon is an equal prospect employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company- Amazon Commercial Services Pty Ltd
Job ID: A********
#J-*****-Ljbffr

📌 Process Assistant - Avv4, Reverse Logistics (Melbourne)
🏢 Amazon
📍 Melbourne