Job Description
Thornton Medical Centre is seeking a dedicated Medical
Receptionist/Administrator
to join our team on a part-time basis. Based in Thornton, NSW ****, this role is fundamental to the smooth operation of our medical practice. As the first point of contact for our patients, you will be responsible for creating a welcoming environment whilst managing administrative functions that keep our practice running efficiently. This position offers the perfect opportunity to work in a healthcare setting where your organisational skills and patient-focused approach will make a real difference to both our patients and clinical staff.
n
Key responsibilities
n
n
Greeting patients upon arrival and managing administration tasks at the reception desk in a professional and courteous manner
n
Scheduling and confirming patient appointments using practice management software
n
Processing patient registrations and updating medical records with accurate and current information
n
Handling telephone enquiries and directing calls to appropriate staff members
n
Managing patient billing, processing payments and handling insurance documentation
n
Maintaining confidentiality and adhering to privacy regulations and health information standards
n
Performing general administrative duties including filing, photocopying and data entry
n
Assisting clinical staff with administration tasks as required
n
Maintaining a clean and organised reception area and practice environment
n
Supporting the practice with reception coverage during peak periods and staff absences
n
n
What we're looking for
n
n
Previous experience working in a medical or healthcare reception workplace,



or in a similar administrative role
n
Strong organisational and time management skills with the ability to prioritise multiple tasks effectively
n
Excellent communication skills, both written and verbal, with a professional and empathetic approach to patient interactions
n
Proficiency with practice management software (Best Practice preferred) and general computer skills including Microsoft Office applications
n
A keen eye for detail and accuracy when handling patient records and administrative documentation
n
The ability to work independently and as part of a team in a fast-paced healthcare environment
n
A commitment to maintaining confidentiality and understanding of health information privacy compliance
n
Customer service orientation with a genuine interest in supporting patient wellbeing
n
Flexibility and adaptability to meet the varying demands of a medical practice
n
Current knowledge of medical terminology is advantageous
n
n
About us
n
Thornton Medical Centre is a trusted healthcare provider serving the local Thornton community. Our mission is to deliver compassionate, high-quality medical care to our patients. We are committed to creating a welcoming and professional healthcare environment where patients receive comprehensive medical services from experienced and caring healthcare professionals. Our practice values integrity, patient-centred care, and teamwork, and we strive to be a pillar of health and wellness in our community. Thornton Medical Centre is dedicated to fostering a positive workplace culture where staff feel valued and supported in delivering excellent patient care.
#J-*****-Ljbffr

📌 Medical Receptionist (New South Wales)
🏢 Thornton Medical Centre
📍 New South Wales