22 Aug
|
Tafe Queensland
|
Townsville
22 Aug
Tafe Queensland
Townsville
Job Description
TAFE Queensland is seeking a Manager, Customer Service to lead a multi-disciplinary team across student enrolments and contact centres, ensuring a high-quality customer experience and growing enrolments. The role reports to the Director, Client and Commercial Operations and is based primarily at Cairns or Townsville campuses.
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You will develop and implement customer service strategies, monitor KPIs, manage regulatory compliance, and foster robust internal and external relationships to deliver
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📌 Customer Experience & Enrolment Services Manager (Townsville)
🏢 Tafe Queensland
📍 Townsville