Job Description
SEEK is seeking a Customer Support Manager for SEEK Pass to lead the day-to-day operations and drive continuous improvement as we scale. You will coach a team of permanent and contingent staff and shape support strategy using data and customer feedback.
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Based in Sydney with travel as needed, you will collaborate with Engineering, Growth, Product and Marketing to deliver high-quality outcomes and leverage AI, automation and better tooling to improve service quality and efficiency.
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📌 Customer Support Manager -- Scale Service, Ai & Team Growth (New South Wales)
🏢 SEEK
📍 New South Wales
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