Job Description
We are presently working with a well-respected, community service organisation who service their local communities with the provision of quality, responsive and compassionate care.
n
We currently have a locum role available for an experienced SAH Rosterer/Customer Service Coordinator located in the eastern suburbs of Melbourne. Someone who is proficient in Alaycare would be highly desirable and can hit the floor running. Start asap - December ****.
n
Key Responsibilities
n
n
Coordinate staff rosters, client schedules and service allocations
n
Match staff to client needs while managing utilisation and travel time
n
Respond to client, family and staff enquiries
n
Provide administration support to the General Manager and wider Home Care team
n
Assist with compliance, reporting,



audits and record keeping
n
Support referrals, intake, onboarding and staff compliance processes
n
Assist with payroll, invoicing and general office administration
n
n
About You
n
n
Experience in rostering, scheduling and administration within Support at Home
n
Robust customer service, communication and organisational skills
n
Ability to manage competing priorities in a fast-paced environment
n
AlayaCare experience highly desirable
n
Experience in Home Care, CHSP or Support at Home
n
Proactive, reliable and solutions-focused with strong attention to detail
n
#J-*****-Ljbffr

📌 Rostering/Customer Service Coordinator - Sah (South Australia)
🏢 Tradewind Recruitment Australia
📍 South Australia